Processing Time

• All orders are processed within 1–2 business days (excluding Sundays and public holidays).

• Customized décor or large event setups may take 3–5 business days depending on complexity.

Delivery Time

• Standard delivery within India takes 3–7 working days after dispatch.

• In metro cities, deliveries may reach earlier; remote locations may take longer.

• We work with trusted courier partners like Delhivery, Bluedart, DTDC, and others.

Shipping Charges

• Shipping charges are calculated at checkout based on order weight and location.

• Free shipping offers may apply during promotions or for minimum order values.

Order Tracking

You will receive a tracking link by email or SMS once your order has been shipped. You can also check the status in your “My Orders” section.

Delays and Damages

• Balloon Props & Co is not responsible for delays caused by courier partners, natural disasters, or public holidays.

• If you receive a damaged package, please take clear photos before opening and contact us immediately.

International Shipping

Currently, we deliver only within India. For bulk or international orders, please contact our customer support team directly.

Contact Us

For any shipping-related queries, please reach out at:
📧 [Insert Email Address]
📞 [Insert Phone Number]